Service Manual 3-11
2,0XX.4x Error - I/O Circuit Board Fault
2,001.47: The print engine cannot detect the presence of the I/O circuit board.
2,0XX.6x Errors - I/O Board Program Faults
2,001.69: The electronics module failed to initialize.
2,002.61: This fault code indicates a problem with the printer program. The engine
firmware was unable to initialize the queues used for inter-task communication.
2,003.62: This fault code indicates a problem with the printer program. The engine
firmware was unable to start the service diagnostics tasks.
2,004.63: Failure to start the print engine in suspend mode.
2,005.64: This fault code indicates a problem with the printer program. ROM could
not be opened for reading (idiags).
2,006.65: This fault code indicates a problem with the printer program. ROM could
not be loaded (idiags).
2,007.66: This fault code indicates a problem with the printer program (idiags) entry
point cannot be found.
a. Reset NVRAM and retest.
b. Ensure ground integrity for the printer (see "Ensuring Ground Integrity" on
page 4-77).
c. Replace the EEPROM chip.
d. Reboot the printer.
2,008.67: Configuration card is missing.
2,009.68: Configuration card is bad.
2,010.69: Configuration card is blank.
2,011.61: Configuration card is for the wrong product.
2,012.62: Configuration card is an invalid model.
a. Turn off printer.
b. Verify that configuration card is correct card for printer.
Troubleshooting Procedure for I/O Board
Step Questions or Actions Yes No
1
1. Are all wiring connections to and from the
I/O Board properly seated?
Go to Step 3. Go to Step 2.
2
1. Reseat the connections.
2. Power on the printer.
3. Did the error reoccur?
Go to Step 3. Complete.
3
1. Test the wiring from the I/O board J840 to
the power control board J800.
Replace the I/O Board.
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