Xerox Phaser 8400 Service Manual

3-28 Phaser 8400/8500/8550 Color Printer
11,004.41: Control Panel or I/O board broken serial link detected.
11,005.42: Power control broken serial link detected.
11,006.43: Printhead broken serial link detected.
11,007.44: PCI error detected.
11,008.45: The DMA hardware is not responding.
11,009.46: Communication timeout failure detected.
11,010.47: Hardware version mismatch.
11,011.48: Software version mismatch.
11,012.49: The power control PLD does not match the expected version.
11,013.41: I/O PLD version mismatch.
11,014.42: Control Panel version mismatch.
11,015.43: Printhead PLD version mismatch.
11,016.44: Lower 525-sheet feeder PLD version mismatch.
11,017.45: Upper 525-sheet feeder PLD version mismatch.
11,018.46: Titan version mismatch.
Troubleshooting Procedure for Electronic Module Interface
Step Questions and Actions Yes No
1
1. Ensure ground integrity for the printer.
2. Did this resolve the error?
Complete. Go to Step 2.
2
1. Inspect and reseat all connectors.
2. Inspect the gray cable between the I/O board
and the electronics module.
3. Ensure the cables are properly dressed in
the wiring raceway as detailed in the wiring
diagram section of this manual.
4. Did this correct the problem?
Complete. Go to Step 3.
3
1. Reset NVRAM and retest.
2. Did this resolve the problem?
Complete. Go to Step 4.
■ 11, 001.47 and 11,017.45 Replace tray lift motor or the
electronics module.
■ 11,002.48 and 11, 016.44 Replace lower tray assembly (or
check wiring).
■ 11,003.49 and 11,0014.42 Replace the I/O board.
■ 11,004.41 and 11,013.41 Replace the I/O board or the
Control Panel.
■ 11,006.43 and 11,015.43 Replace the printhead.
■ 11,009.46 Replace the I/O board or the
electronics module.

Xerox Phaser 8400 Specifications

General

Brand	Xerox
Model	Phaser 8400
Category	Printer
Language	English