Xerox Phaser 8400 Service Manual

3-20 Phaser 8400/8500/8550 Color Printer
7,007.49: The process motor stalled while tilting the head.
7,008.41: The head tilt is not engaged, or the printhead is stuck in the tilt position by
the tilt arms.
4
1. Review instructions for 7,008.xx and
7,010.xx fault codes.
Follow recommended actions for
error codes and reboot the printer.
Troubleshooting Procedure for 7,007 Error Code
Step Questions and Actions Yes No
1
1. Check the printhead wiring for proper
routing.
2. Remove the printhead and inspect the
printhead tilt and drive gears for ink spills.
3. Re-route the wiring.
4. Clean around the gears and printhead.
5. Did this correct the problem?
Complete. Go to Step 2.
2
1. To ensure the gears are correctly aligned,
homed, and free from damage, see "Homing
the Process Gear Drive Train" on page 6-8.
2. Did this correct the problem?
Complete. Replace the
process
gearbox.
Troubleshooting Procedure for 7,008 Error Code
Step Questions and Actions Yes No
1
1. Reboot the printer.
2. Did this correct the problem?
Go to Step 2. Complete.
2
1. Inspect the printer for ink spills on the head
tilt gear and the drive train.
2. Clean and reboot the printer.
3. Did this correct the problem?
Complete. Go to Step 3.
3
1. Ensure that the printhead moves properly
left and right.
Go to Step 4. Remove any
obstructions or
replace any
defective parts.
4
1. Ensure the gears are correctly aligned and
homed (see "Homing the Process Gear
Drive Train" on page 6-8).
2. Are the gears damaged?
Replace the
process
gearbox.
Go to Step 5.
5
1. Check the process gearbox for obstructions
or damaged.
2. Remove any obstructions.
3. Is the gearbox damaged?
Replace the
process
gearbox.
Go to Step 6.
Troubleshooting Procedure for 7,006 Error Code (Continued)
Step Questions and Actions Yes No

Xerox Phaser 8400 Specifications

General

Brand	Xerox
Model	Phaser 8400
Category	Printer
Language	English