Xerox Phaser 8400 Service Manual

3-22 Phaser 8400/8500/8550 Color Printer
7,010.43: The printhead is stuck in the tilted position, or is not able to tilt forward to
the print position, due to problems.
7,011.44: This is a soft fault and will not halt the printer.
7,012.45: The drum transfix home sensor is still in a not homed position, after the
return home motion has been completed.
7,014.47: The printhead is not locked in the head tilt restraint spring.
7,015.48: The head tilt restraint spring is out of place.
7
1. Use service diagnostics to run the Wiper
Drive test.
2. Did the test fail?
Inspect the
maintenance
drive system,
replace any
defective parts.
Replace the
exit module
assembly.
Troubleshooting Procedure for 7,010 to 7,015 Error Code
Step Questions and Actions Yes No
1
1. Reboot the printer.
2. Did this correct the problem?
Complete. Go to Step 2.
2
1. Do the printhead lock arms rotate correctly? Go to Step 3. Repair/replace
the printhead
restraints.
3
1. Has ink spilled ink around the printhead that
prevents the printhead from moving to its
center position? You should be able to
manually push the printhead right to left.
Clean the
printhead area.
Go to Step 5.
4
1. Is the printhead stuck to the wiper blade? Start the printer
in diagnostics
mode and run
idiags test
Exercise Heater
- toggle
printhead
heaters to
soften the ink.
Manual
separate the
wiper and
printhead. Set
them in their
home positions.
Go to Step 4.
5
1. Does the X-axis motor drive the printhead to
its center position (so it can tilt forward)?
Go to step 6. Troubleshoot
the X-axis
drive.
Troubleshooting Procedure for 7,009 Error Code (Continued)
Step Questions and Actions Yes No

Xerox Phaser 8400 Specifications

General

Brand	Xerox
Model	Phaser 8400
Category	Printer
Language	English