Edwards HemoSphere

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HemoSphere Advanced Monitor F System Care, Service and Support
CAUTION If any electrolytic solution, for example Ringer’s lactate solution, is introduced into the
cable connectors while they are connected to the monitor, and the monitor is turned
on, the excitation voltage can cause electrolytic corrosion and rapid degradation of the
electrical contacts.
Do not immerse any cable connectors in detergent, isopropyl alcohol or glutaraldehyde.
Do not use a hot air gun to dry cable connectors.
F.4 Service and Support
See chapter 13: Troubleshooting for diagnosis and remedies. If this information does not solve the problem,
contact Edwards Lifesciences.
Edwards provides HemoSphere advanced monitor operations support:
• Within the United States and Canada, call 1.800.822.9837.
• Outside the United States and Canada, contact your local Edwards Lifesciences representative.
• E-mail operational support questions to tech_support@edwards.com.
Have the following information before you call:
• The HemoSphere advanced monitor’s serial number, located on the rear panel;
• The text of any error message and detailed information as to the nature of the problem.
F.5 Edwards Lifesciences Regional Headquarters
USA: Edwards Lifesciences LLC
One Edwards Way
Irvine, CA 92614 USA
949.250.2500
800.424.3278
www.edwards.com
China: Edwards (Shanghai) Medical
Products Co., Ltd.
Unit 2602-2608, 2 Grand Gateway,
3 Hong Qiao Road, Xu Hui
District
Shanghai, 200030
Republic of China
Phone 86.21.5389.1888
Switzerland: Edwards Lifesciences S.A.
Route de l’Etraz 70
1260 Nyon, Switzerland
Phone 41.22.787.4300
India: Edwards Lifesciences (India) Pvt.
Ltd.
Techniplex II, 7th floor,
Unit no 1 & 2, off. S.V.Road
Goregaon west-Mumbai
400062
India
Phone +91.022.66935701 04
Status = Released Printed Date: 2018-01-16 Released Date: 2017-09-14