12 - 2
HAPSITE ER Operating Manual
Concentrator clean out
continuously fails
Concentrator is chipped or broken. Reinsert the concentrator. Verify
that the ferrules are in good
condition and correctly oriented.
Refer to section 3.3.7 on page
3-21.
Concentrator is improperly seated
or installed backwards.
Refer to section 3.3.7 on page
3-21.
Concentrator is contaminated. Replace Concentrator with new.
HAPSITE will not properly
communicate with the laptop
HAPSITE is not properly
configured to the laptop.
Refer to section 5.3 on page 5-9.
Retention time for BPFB is not
within the 3:45±0:05 second range
GC pressure flow needs
adjustment.
Refer to section 7.6.4 on page
7-31
GC column error Concentrator is improperly seated. Reinsert the concentrator. Verify
that the ferrules are in good
condition and correctly oriented.
Refer to section 3.3.7 on page
3-21 and section 3.3.8 on page
3-29.
Nitrogen carrier gas canister is
nearly empty.
Replace with a new nitrogen
carrier gas canister.
Concentrator is chipped or broken. Replace with a concentrator that is
in good condition.
Probe is not recognized by the
HAPSITE ER, but appears to be
plugged into the port
The probe is not fully inserted into
the port.
Insert the probe into the port until it
clicks into place.
Bent or broken pins on LEMO plug. Gently straighten bent pins and
reinsert probe.
Probe is plugged in but registers
incorrect temperature
RTD of probe line may be
damaged.
Install a different Probe in the AM,
verify correct function. Install
problem Probe into different AM,
verify defective behavior. Contact
INFICON for Service support.
Table 12-1 Diagnosing Problems - HAPSITE (continued)
Symptom Cause Remedy
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