Diagnostic information 2-75
5062
2
Turn the printer off, and open the system
board shield. Check the cable in connector
JDUPL1 (Duplex motor cable) for proper
connection to the system board.
Is the cable properly connected?
Go to step 3. Reseat the cable.
3
Check the cable for damage.
Is the cable damaged?
Replace the duplex motor
cable. See “Staging paper
path reference edge
assembly removal” on
page 4-136 to access the
cable.
Go to step 4.
4
Remove the rear cover and the left cover.
See“Rear cover removal” on page 4-18 and
“Left cover removal” on page 4-10. Check
the cable connection to the duplex motor.
Is the cable connected correctly to the
motor?
Go to step 5. Reseat the cable.
5
Replace the housing interlock assembly. See
“Housing interlock assembly removal” on
page 4-71.
Dose the error reoccur?
Replace the system board.
See “System board
removal” on page 4-142.
Problem solved.
Step Questions / actions Yes No
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