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Monarch nice3000
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9 Troubleshooting NICE3000
new
User Manual
- 280 -
9
Fault
Code
Name Possible Causes Solution
Level
Err47
Shorting door
lock circuit
contactor
abnormal
Subcode 101: During
re-leveling or pre-open
running, the shorting
door lock circuit contactor
outputs for continuous
2s, but the feedback is
invalid and the door lock
is disconnected.
Subcode 102: During
re-leveling or pre-open
running, the shorting
door lock circuit contactor
has no output, but the
feedback is valid for
continuous 2s.
Subcode 103: During
re-leveling or pre-open
running, the output time
of the shorting door lock
circuit contactor is larger
than 15s.
Subcodes 101, 102:
Check the signal feature (NO, NC) of the
feedback contact on the shorting door
lock circuit contactor.
Check whether the shorting door lock
circuit contactor acts properly.
Subcode 103:
Check whether the leveling and re-
leveling signals are normal.
Check whether the re-leveling speed is
set too low.
2B
Err48 Door open fault
Subcode 101: The consecutive
times that the door does not
open to the limit reaches the
setting in Fb-09.
Subcode 101:
Check whether the door machine system
works properly.
Check whether the CTB output is normal.
Check whether the door open limit signal
and door lock signal are normal.
5A
Err49 Door close fault
Subcode 101: The consecutive
times that the door does not
open to the limit reaches the
setting in Fb-09.
Subcode 101:
Check whether the door machine system
works properly.
Check whether the CTB output is normal.
Check whether the door close limit signal
and door lock signal are normal.
5A
Err50
Consecutive
loss of leveling
signal
Subcode 101:
Leveling signal stuck is
detected for three consecutive
times.
Subcode 102:
Leveling signal loss is
detected for three consecutive
times.
Subcodes 101, 102:
Check whether the leveling and door
zone sensors work properly.
Check the installation verticality and
depth of the leveling plates.
Check the leveling signal input points of
the MCB.
Check whether the steel rope slips.
5A

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