Maintenance & Troubleshooting 10 - 13
Dial-out fails Location setting is
incorrect.
Verify Dialing Locations. Verify Dialing Patterns are correct for the
current location. For example, enter ‘G’ in the For local calls, dial:
field to dial directly, or ‘9,G’ if the telephone system requires dialing
‘9’ first to access an outside line.
Incorrect server phone
number.
Verify the connection phone number in the Connecting window.
Pulse dialing not
supported for country.
Use a connection within a tone-dialing system.
Dialtone detection not
supported.
The service you subscribe to (e.g., a remote answering service) may
use a different type of dialtone. Disable dialtone detection on the
modem by entering the initialization string “ATXO” in the Extra
dial-string modem commands: text box of the Modem Settings
window.
The Connection Manager
routes are incorrect.
Warm boot the mobile computer and confirm the connection
settings.
Table 10-10
Troubleshooting the Modem Module (Continued)
Symptom Possible Cause Action
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