251
Troubleshooting
The media is curled or wrinkled.
Cause Solution
Outside the operating temperature/
humidity range
(1) Use the printer within the operating temperature/humidity range.
* Note that some media may wrinkles even within the operating temperature and
humidity range.
(2) Use proven media.
The media storage conditions are not the
same as the printer operating conditions.
The difference between the media storage conditions and the printer operating
conditions may cause the media to curl or wrinkle. To prevent this, after carrying the
media from storage to the operation area, leave the media for while time in the new
environment before printing.
* The time depends on the media type and the storage conditions.
The media was not installed properly. Check that the media was installed properly in the conditions below.
- The installed media is installed parallel to the printer.
- The operation panel shows the media type correctly.
- The media winding mode is optimal for the installed media.
- Check that the leading of the media output from the printer is installed straight to the
TUR unit paper tube.
The media wrinkled because of the
heater temperatures.
(1) If the media wrinkles while the printer is warmed by the heaters, install the media
only after the printer is warmed up by the heaters.
(2) Change the heater temperature. Increase or decrease all three heaters by 5°C.*
1
(3) Use proven media.
(4) If the media is still wrinkle, feed the media until you reach a portion without wrinkles.
(5) If the media wrinkles between each print job, change the media advance mode.
The media is curled. (1) Do not use media curled in the vertical direction direction (vertical to the media).
(2) Do not use media curled in the horizontal direction (from the right edge to left
edge). The is so curled that the media edge guards and the suction fan cannot flat
the media.
(3) Use proven media.
Set the suction fan parameter of the
preset to LOW.
Set the suction fan parameter of the preset to a stronger setting.
Wrinkles caused by media advance (1) Remove the media and install it again.
(2) Use proven media.
*1 When the heaters temperatures are changed, adjust the media advance adjustment value again.
Before printing Loading the media Adjustment Maintenance
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