Administrator’s Guide for Polycom HDX Systems
8–6 Polycom, Inc.
Users can enter their network account credentials to access the system on the
following interfaces:
• Web interface (admin access only)
• Local interface (
user
and
admin
role accounts when Require Login for
System Access is enabled;
admin
accounts when admin-only areas of the
local interface are accessed)
HDX systems support Active Directory on Microsoft Windows Server version
2008 R2 and Microsoft Windows Server 2012.
To enable external authentication:
1 Do one of the following:
— In the local interface, go to System > Admin Settings > General
Settings > Security > External Authentication (select if
necessary).
— In the web interface, go to Admin Settings > General Settings >
Security > External Authentication.
Point to Note about External Authentication:
When External Authentication is enabled in PKI environments where Always
Validate Peer Certificates from Server is enabled on the HDX system, make sure
to configure the Active Directory Server Address on the HDX endpoint using the
address information that is in the Active Directory Server’s identity certificate. This
is important in allowing the HDX system to successfully validate the Active
Directory Server’s identity certificate.
As an example, if the Active Directory Server’s identity certificate contains its DNS
name only, and no specific IP address, configuring the Active Directory Server
Address on the HDX system using the server’s IP address will result in certificate
validation failure, and consequently authentication failure. The HDX system
configuration would have to specify the server by DNS name in this case to
successfully match the server certificate data.
The HDX system user account is disabled when Enable Active Directory
Authentication and Require Login for System Access are enabled.
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