Polycom HDX 7000 Series User Manual

Troubleshooting
Polycom, Inc. 12–7
The following figure shows you the location of the restore button on the back
of the Polycom EagleEye Director.
To reset the Polycom EagleEye Director using the restore button:
1 Press and hold the restore button on the back of the EagleEye Director for
2-3 seconds while the power light cycles.
When normal video content is displayed on the monitor instead of a blue
screen, the EagleEye Director has been successfully restored.
2 Release the restore button.
Changing the Video Format
If you cannot see the user interface on the system’s monitor, make sure that the
system and the monitor are both powered on, and then do one of the
following:
To change the video format, do one of the following:
• Go to the Polycom HDX web interface, select Admin Settings > Monitors,
change the Video Format, and click Update.
Restore Button
Be sure to keep the Polycom EagleEye Director powered on during the factory
restore.
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Polycom HDX 7000 Series Specifications

General

Content Sharing	H.239, People+Content
Microphone	Polycom HDX Microphone Array
Network Protocols	H.323, SIP
Data Standards	H.239
Video Outputs	2 x DVI-I
Operating Temperature	0°C to 40°C (32°F to 104°F)
Video Standards	H.264, H.263, H.261
Video Resolution	Up to 1920 x 1080
Audio Standards	G.711, G.722.1, G.729A
Camera	Polycom EagleEye Camera
Connectivity	Ethernet, ISDN
Video Inputs	DVI-I
Audio Inputs	RCA
Audio Outputs	RCA
Network Interfaces	10/100/1000 Ethernet
Power Supply	100-240V AC, 50/60Hz