Administrator’s Guide for Polycom HDX Systems
3–32 Polycom, Inc.
2 Calibrate the cameras. Refer to Calibrating the Cameras on page 3-32 for
instructions. If you notice that the speaker is not framed accurately,
ensure that the vertical bar of the EagleEye Director is vertical. Placing
the EagleEye Director on a horizontal surface can help to ensure that the
vertical bar is vertical. You might also need to recalibrate the cameras.
3 Adjust the room view. Refer to Adjusting the Room View on page 3-33
for instructions.
Calibrating the Cameras
1 Do one of the following:
— From the local interface, go to System > Admin Settings > Cameras >
Camera Calibration.
— From the web interface, go to Admin Settings > Cameras and select
Camera Calibration.
2 Use the arrow buttons and zoom controls on the remote control or web
interface to zoom completely in, then aim the camera at your mouth.
3 Select Begin Calibration and begin counting aloud while facing the
camera until a message displays indicating successful calibration.
If you cannot successfully calibrate the cameras, ensure that all seven EagleEye
Director tracking microphones are working correctly. Five of those
microphones are horizontal and two are vertical reference audio microphones.
Calibration fails if any of the microphones do not work. For ways to test
microphone functionality, refer to the Camera Audio Meter setting in the table
under Video Cameras on page 11-6.
Points to note when detecting the Polycom EagleEye Director
If the EagleEye Director is not detected, try one of the following solutions:
• Ensure all cables are tightly plugged in and the ball stubs are tightly pressed into
the hole on the base, then attempt camera detection again.
• If the EagleEye Director is powering on or waking up from sleep, wait for a few
seconds and then attempt to detect the camera again.
• Manually power off the EagleEye Director by unplugging the power supply of the
EagleEye Director and unplugging the HDCI cable from the HDX system. Then
power on the EagleEye Director, plug the HDCI cable into the HDX system, and
attempt camera detection again.
Ensure that only one person speaks while you are calibrating the cameras and
keep the background quiet.
If you rearrange or move the Polycom EagleEye Director, recalibrate its cameras.
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