Polycom HDX 7000 Series User Manual

Polycom, Inc. 12–1
12
Troubleshooting
For more troubleshooting information, you can search the Knowledge Base at
support.polycom.com.
Placing a Test Call
When you finish configuring the system, you can use one of the sample
numbers in the directory to test your setup.
To place a test call using the local or web interface:
1 Do one of the following:
— On the home screen, select Directory.
— In the web interface, go to Place a Call > Directory.
2 Select Sample Sites and highlight a location.
3 Do one of the following:
— Press Call on the remote control or keypad.
— Select Call in the web interface.
To place a test call using the Polycom Touch Control:
1 From the Home screen, touch Search the Directory and then touch
Favorites.
2 Touch a location to place a call.
You can also find a list of worldwide numbers that you can use to test your
Polycom HDX system at www.polycom.com/videotest.
You can remove Sample Sites from the Directory by highlighting the group or
individual entries and pressing Delete on the remote control or keypad.
You can also choose not to include Sample Sites when you run Software Update.
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Polycom HDX 7000 Series Specifications

General

Content Sharing	H.239, People+Content
Microphone	Polycom HDX Microphone Array
Network Protocols	H.323, SIP
Data Standards	H.239
Video Outputs	2 x DVI-I
Operating Temperature	0°C to 40°C (32°F to 104°F)
Video Standards	H.264, H.263, H.261
Video Resolution	Up to 1920 x 1080
Audio Standards	G.711, G.722.1, G.729A
Camera	Polycom EagleEye Camera
Connectivity	Ethernet, ISDN
Video Inputs	DVI-I
Audio Inputs	RCA
Audio Outputs	RCA
Network Interfaces	10/100/1000 Ethernet
Power Supply	100-240V AC, 50/60Hz