Administrator’s Guide for Polycom HDX Systems
8–16 Polycom, Inc.
HDX systems provide separate account lockout controls for each of their local
accounts, which are named Admin and User. The account lock can be invoked
due to failed logins on any of the following login ports:
• Local interface
• Web interface
• Serial port configured with an RS-232 Mode setting of Control, only when
the HDX system is using the Maximum Security Profile
• Polycom Touch Control pairing
To configure the account lockout feature:
1 Do one of the following:
— In the local interface, go to System > Admin Settings > General
Settings > Security > Account Management (select if necessary).
— In the web interface, go to Admin Settings > General Settings >
Security > Account Management.
2 Select Admin Account or User Account.
3 Configure these settings on the Admin Account or User Account screen:
The following is an example of how the account lockout feature works.
An HDX system is configured with these settings:
• System > Admin Settings > General Settings > Security > External
Authentication is enabled.
• System > Admin Settings > General Settings > Security > Account
Management > Lock Account after Failed Logins is set to 4.
A user fails to log in to the Admin account twice on the web interface, and the
same or another user fails to log in to the Admin account on the local interface.
This means that three failed attempts have been made to the Admin account
so far. If the next attempt to log in to the Admin account on any login port is
unsuccessful, which would mean four failed logins, further attempts to access
the Admin account are locked out until the expiration of the Account Lock
Duration in Minutes period has elapsed. As this example illustrates, the failed
login attempts made to an account accumulate across any login port.
Setting Description
Lock Account after
Failed Logins
Specifies the number of failed login attempts allowed before
the system locks the account. If set to Off, the system does
not lock the user account due to failed login attempts.
Account Lock
Duration in
Minutes
Specifies the amount of time that the account remains
locked due to failed login attempts.
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