736 B
Finisher paper exit guide plate motor error
The paper exit guide plate motor starts
but the paper exit guide plate HP sen-
sor does not activate within 750 ms.
After 2 counts, the SC is logged as a
jam.
• Guide plate HP sensor defective
• Sensor harness disconnected, defective
• Paper exit guide plate motor defective
• Finisher main board defective
• Guide plate motor overload.
737 B
Trimmed staple waste hopper full
The hopper that holds the waste from
staple trimming is full.
• Staple waste hopper full
• Staple waste sensor defective
738 B
Finisher pressure plate motor error
The pressure plate motor switches on
but does not return to the home position
within the prescribed time after 2
counts.
• HP sensor defective
• Harness disconnected, defective
• Motor defective
• Finisher main board defective
• Motor overload
739 B
Finisher folder plate motor error
The folder plate motor turns on but the
plate does not return to the home po-
sition within the prescribed time for 2
counts.
• Plate HP sensor defective
• Harness disconnected, defective
• Folder plate motor defective
• Finisher main board defective
• Folder plate motor overload
740 B
Finisher corner stapler motor error
The stapler motor does not switch off
within the prescribed time after oper-
ating. The 1st detection failure issues a
jam error, and the 2nd failure issues this
SC code.
• Staple jam
• Number of sheets in the stack exceeds the
limit for stapling
• Stapler motor disconnected, defective
4. Troubleshooting
268
To Next Page
