Instrument Warranty
All USTER® instruments are covered by a limited warranty, conditions of which may vary according to local laws.
We are required by current U.S. regulations to call this a "Limited Warranty" because there are ways a user might
cause damage to this equipment that are completely beyond our control. Uster Technologies, Inc. assumes no
responsibility for the customer's process, facilities, or personnel. The customer is liable for damage of this sort. Failure
to supply specified electrical and air requirements will void the warranty.
The warranty period is 12 months from the date the instrument is installed at the purchaser’s site, or 18 months from the
date the instrument is shipped from the Uster Technologies, Inc. factory.
Further, Uster Technologies, Inc. will replace externally undamaged glass electrodes, measuring cells, and electron
tubes within 6 months of delivery if test results reveal manufacturing faults or insufficient life.
Upon written request of the purchaser within the warranty period, we will repair or replace (at our discretion) any
instrument or part that fails in normal use as a result of improper design, faulty materials, or faulty workmanship.
Replaced parts shall become the property of Uster Technologies, Inc.
In the event that the defective part/instrument must be returned to the factory for repair, transport both ways shall be at
the cost and risk of the purchaser. Also the costs of dismantling and re-erection of the defective part are to be carried
by the purchaser. If, for any reason beyond our control, such part cannot be repaired or replaced at our factory all
additional costs resulting therefrom shall be borne by the purchaser.
The purchaser shall not be entitled to claim any further indemnity for deficiencies in the goods delivered, in particular
for damages or for cancellation of the contract.
All contractual obligations of the vendor expire unless the purchaser advises Uster Technologies, Inc. of any claims
arising under the guarantee in writing before expiry of the warranty period.
Excluded from the warranty are defects and losses resulting from improper storage, natural wear, improper
maintenance, failure to observe the operating instructions, excessive loading, the user of unsuitable media, the influence
of chemical or electrolytic action, unsatisfactory building or erection and commissioning work not undertaken by Uster
Technologies, Inc., or other reasons beyond our control.
The vendor’s liability shall cease if the purchaser or a third party undertakes changes or repairs to the goods without the
written consent of Uster Technologies, Inc., or if such goods are resold by the purchaser to a third party without an
agreement from the Uster Technologies, Inc.
For materials or goods supplied by third parties, the Uster accepts liability only to the extent of the guarantees provided
by such third parties.
To Next Page
Loading...
