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NORMAL AND RESTRICTED SERVICECALL SERVER : TELEPHONE FEATURES
Ed. 04 1/6Réf. 3EH 21000 BSAA
File
NORMAL AND RESTRICTED SERVICE
NORMAL AND RESTRICTED SERVICE - SYSTEM LEVEL
Description
The service mode affects the way in which the system distributes incoming calls and controls users'
outgoing calls.
A day can be divided into a maximum of 7 time ranges each varying in duration. The following are
associated with each time range:
- a system operating mode: normal or restricted service
- an Operator Group (see "Operator stations" and "Specific operator services")
Switching from NORMAL MODE to RESTRICTED MODE and vice versa depends on the following pa-
rameters:
- the time (and therefore the time range)
- the Normal/Restricted mode function on the Operator Station
Configuration
T Modifying the time ranges (beginning of time range, normal or restricted mode associated, active
Operator Group):
- by MMC-PM5 (Expert view): Time Ranges
- by MMC-Station: TimeRa
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