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SERVICES AVAILABLE TO USERSCALL SERVER : INTEGRATED VOICE
MAIL UNIT
Ed. 04 1/18Réf. 3EH 21000 BSAA
File
SERVICES AVAILABLE TO USERS
USER INTERFACES
Description
The interface available for using the voice server depends on the type of terminal:
- sets without displays (First, 4003, 5010, 5015 and Z): voice prompts only; the options pro-
posed by the voice prompts are selected using the keypad.
- sets with displays but without soft keys (Easy, Premium, 4011, 4012, 5018, 5022 and
DECT): voice prompts as well as display menus (using the keypad to navigate).
Voice prompt guidance can be disabled with the Customization function (it is enabled on initiali-
zation).
- sets with soft keys (Advanced, 4023, 4034 and 5028): navigation exclusively with soft keys,
depending on the menus displayed.
Specific functions
The # key can be used for:
- confirming the previous data
- skipping the current voice prompt and moving on to the next (e.g. skipping a mailbox greeting to
go straight to the recording stage, or skipping a message in order to access the processing options:
replay, delete, call back, send a copy, etc).
- consulting a mailbox from within the Automated Attendant.
Nota : For decadic terminals, the 9 key is used in place of the # key.
The * key can be used for:
- deleting an item of data
- returning to the previous menu.
- returning to the Automated Attendant menu from the Mailbox menu.
The 0 key can be used to access any additional menu options when a user consults his or her mailbox.
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