Alcatel OmniPCX Office - THIRD PARTY CTI

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THIRD PARTY CTI - TAPIAPPLICATIONS

Ed. 04 1/4Réf. 3EH 21000 BSAA

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THIRD PARTY CTI - TAPI

SUPPORTED ENVIRONMENTS

Third Party CTI connectivity relies on a server/client model:

- TAPI 2.0: the application developer has to program the link between client and server

- TAPI 2.1: Microsoft provides the link (via Microsoft Windows Remote Service Provider) between the

client PC and a server PC (an NT 4.0 server belonging to the NT domain) that hosts the Third Party

TAPI service provider.

The Alcatel Third Party TAPI service provider is implemented like a CSTA and uses the Alcatel OmniPCX

Office CSTA API.

* TAPI version not delivered with Operating System but can be downloaded from http://www.micro-

soft.com.

Applications available

- PIMphony Basic, Pro or Team. PIMphony is capable of monitoring sets (analog, Reflexes or cor-

dless) and of acting as an IP phone.

Supported terminals

- All the terminals supported by CSTA.

Operating system Microsoft TAPI ver-

sion

Alcatel TAPI Third

party SPI

Remarks

Windows 3.x

Windows 95

Windows 98

Windows 98 Ed. 2 2

Windows Millennium

Windows NT 4.0 SP4

Windows 2000 Prof.

1.3 *

2.1 *

2.1

3.0

2.1 *

3.0

5.0x

Not possible

TAPI 2.1 is included in

SP4

Alcatel OmniPCX Office - THIRD PARTY CTI - TAPI