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AUTOMATIC WELCOME (PRE-
ANNOUNCEMENT)
CALL SERVER : TELEPHONE FEATURES
Ed. 04 1/6Réf. 3EH 21000 BSAA
File
AUTOMATIC WELCOME (PRE-
ANNOUNCEMENT)
DESCRIPTION
This feature makes it possible to send a spoken message to a network caller before connecting him to
the called party. The called party can be:
- a station
- a Hunting Group (see "Hunting Groups")
- an Operator Group (see "Operator stations")
The message can be sent to the caller either:
- before the destination station rings: this is mode 1
- while the destination station is ringing: this is mode 2
and, either:
- only if the called party is busy
- no matter what status the called party is in: free or busy
The system allows you to play up to 8 pre-recorded messages. These messages can be:
- welcome messages
- dissuasion messages
- voice prompts (for DISA transit for example)
The pre-announcement can be defined for:
- 15 DDI numbers (individual pre-announcement)
- all the system's users (general pre-announcement)
The installer can allocate a maximum of one message for each of the 7 time ranges.
CONFIGURATION
T Selecting the source for the please wait music:
T Recording RAM welcome and dissuasion messages – MMC-Station only:
- by MMC-PM5 (Expert View): System Miscellaneous -> Messages and Music -> Music on
Hold
- by MMC-Station: Voice -> MusSrc -> Stndrd, VoicPr or Tape
Voice -> RecMsg -> Msg1 to Msg8 -> Record
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