Alcatel OmniPCX Office Technical Documentation

4
ALCATEL OFFICE CALL CENTER
(AOCC)
APPLICATIONS
Ed. 04 1/4Réf. 3EH 21000 BSAA
File
ALCATEL OFFICE CALL CENTER
(AOCC)
Alcatel Office Call Center (AOCC) provides voice applications such as Voice Mail, Automatic Atten-
dant, Audiotex, ACD (Automatic Call Distribution), etc.
CONNECTION
AOCC is connected to the Alcatel OmniPCX Office system by 2 types of link:
- analog connections, corresponding to analog set interfaces (SLI boards)
- a CSTA connection, corresponding to the LAN link to a LanX8/X16 board.
Analog connections
SLI boards
The SLI boards interface between the Alcatel OmniPCX 2-wire analog Z sets and the AOCC voice
boards. For the SLI board connection details, see the relevant paragraph in "Hardware" section.
AOCC voice boards
The voice board devices connect to the analog set outlets.
For 2 or 4-line boards, 1 or 2 double cables are supplied, with an RJ12 connector (6 positions, cabled)
at each end.
For 2-wire analog accesses, the following cables are supplied:
- 1 board with 2 accesses: 2 CDR 4015 (RJ12) cables or 1 CDR 4029 (RJ45) cable.
- 1 board with 4 accesses: 2 CDR 4015 (RJ12) cables or 1 CDR 4029 (RJ45) cable.
Connector locations:
Upper RJ12: accesses 1 and 2
Lower RJ12: accesses 3 and 4
Access 13 to 16
Access 9 to 12
A
ccess 5 to 8
Access 1 to 4

Alcatel OmniPCX Office Specifications

General

VoIP Support	Yes
SIP Support	Yes
ISDN Support	Yes
Analog Support	Yes
Integrated Voice Mail	Yes
Auto Attendant	Yes
Conferencing	Yes
VoIP Protocols	SIP, H.323
Power Supply	100-240 VAC, 50/60 Hz
Network Interfaces	10/100 Mbps Ethernet
Humidity	10% to 90% non-condensing