SYSTEM FEATURES CALL SERVER : INTEGRATED VOICE
MAIL UNIT
Ed. 0416/16 Réf. 3EH 21000 BSAA
HOTEL FEATURES
This chapter deals exclusively with the features provided in Hotel mode (as opposed to Business mode,
which concerns all the other chapters).
Check-in
When guests check in, they are automatically allocated a mailbox; its mode of operation (guest mode),
the password, and the language used for the voice prompts are all assigned automatically on check-in.
On consulting the mailbox for the first time, the guest must enter a password and register his or her
name. The guest cannot consult the mailbox until the user name and password have been registered.
Consulting the mailbox
First consultation
Until the user name and password have been registered, the guest cannot access his or her mailbox.
The first consultation must be in Application mode (by dialing the Mail code or pressing the Mail key);
the guest is put directly through to his mailbox and must only register his name.
Subsequent consultations
The mailbox can subsequently be consulted in Application mode or in Connected mode (by dialing the
VMU or port number).
In Connected mode, the guest has to enter his mailbox number followed by his password.
In Application mode, the guest is directly connected to his messages.
The messages received are automatically played back in sequence. The guest can replay messages
and use the Return, Pause, Next or Delete functions. Messages that have been listened to but not de-
leted are kept.
Check-out
When the guest checks out, the mailbox is automatically unallocated if it contains no messages. If any
messages remain, they are kept for 50 minutes, after which time the mailbox is definitively deleted.
However, these messages can only be consulted by activating the VMU in Application mode from the
hotel room terminal.
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