Alcatel OmniPCX Office Technical Documentation

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3
SERVICES AVAILABLE TO USERSCALL SERVER : INTEGRATED VOICE
MAIL UNIT
Ed. 04 3/18Réf. 3EH 21000 BSAA
CONSULTING A MAILBOX (STANDARD MODE)
The diagram on the next page summarizes the mailbox consultation stages and options.
Description
This service enables users to call their mailbox and listen to any messages received (whether new or
already heard), listen to recorded conversations and send messages.
This service is protected by a password (the same as for the subscriber); in Application mode, however,
consultation is possible without a password, depending on the state of the mailbox consultation flag
(PM5 -> Voice Processing -> General Parameters -> Mailbox Consultation).
Activation
Users access their mailboxes:
- in Application mode:
• sets with a fixed Mail key: using this key (or the appropriate code)
• sets with displays: Voice key + password.
• sets without displays: password.
- sets without a fixed Mail key: Mail service code or programmed key + password.
Additional information
- The new message notification mode (voice prompt on going off-hook, LED or icon) depends on the
type of terminal; for analog sets with a LED, a virtual key has to be created. Conversation recor-
dings are not notified.
- Number of messages/conversations:
• sets with displays: the number of messages (old and new) and the number of conversations re-
corded are displayed at the start of the consultation.
• sets without displays:
• case 1: mailbox containing new messages only: a voice prompt indicates the number of new
messages.
• case 2: mailbox containing old messages only: a voice prompt indicates the number of messa-
ges already heard.
• case 3: mailbox containing new and old messages: only the number of new messages is an-
nounced.
- case 4: the number of conversations is never announced.
- When accessing the mailbox (Connected or Application mode) the "Mailbox -> Please enter the
mailbox number" menu can be opened by pressing the * key before entering the password (this
enables users to access their chosen mailbox).

Alcatel OmniPCX Office Specifications

General

VoIP Support	Yes
SIP Support	Yes
ISDN Support	Yes
Analog Support	Yes
Integrated Voice Mail	Yes
Auto Attendant	Yes
Conferencing	Yes
VoIP Protocols	SIP, H.323
Power Supply	100-240 VAC, 50/60 Hz
Network Interfaces	10/100 Mbps Ethernet
Humidity	10% to 90% non-condensing