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THE NETWORK OFFERINGCALL SERVER : PRIVATE NETWORKS
Ed. 04 13/20Réf. 3EH 21000 BSAA
CENTRALIZED OPERATOR
An incoming call, in transit on a PABX or transferred whilst ringing (unsupervised transfer) on a leased
line, which is not answered after a certain amount of time, is automatically re-directed to the operator
of the system which received the call.
The CENTRALIZED OPERATOR, the name given to this feature, is organized around the PABXs connec-
ted to the network over leased lines. One of the PABXs, configured as the "Master", will have the CEN-
TRALIZED OPERATOR STATION. The other "Satellite" PABXs may also have local operators.
Environment
When installing this feature on a PABX network, the following must be taken into account:
- A specific programming procedure, performed for each PABX in the network, makes it possible to
configure a Master PABX and Satellite PABXs. The operator of the PABX configured as the Master
becomes the Centralized Operator.
- Only incoming calls issued from the TL, T0 or T2 network interfaces of the Master PABX go through
the centralized operator mechanism. Nevertheless, Satellite PABXs can be equipped with network
junctors and a local operator thus enabling autonomous management of their traffic.
- An incoming call routed to the centralized operator benefits from the welcome message mecha-
nism, if it is active.
- The display on the centralized operator is usually provided for incoming calls which are routed to it.
- An incoming call which is considered as "non telephone" by the system, is not subject to the cen-
tralized operator mechanism. For example, an incoming T0 ISDN call a G4 Fax service.
B
A
DDI call
(station B)
MASTER SYSTEM
CENTRALIZED OPERATOR
Leased line
Call from B
TL/DDI (option)
SATELLITE SYSTEM
LOCAL
OPERATOR
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