THIRD PARTY CTI - CSTA APPLICATIONS
Ed. 0412/16 Réf. 3EH 21000 BSAA
B.15 Set feature ✓ MsgWaiting supported
Forwarding supported
Do Not Disturb supported
B.16 Transfer call ✓
Non ECMA V1 Additional Features
(using Escape service)
B.17 Associate data ✓ Only for CSTA Application Correlator
Data
B.18 Send DTMF tones ✓
B.19 Dial digits ✓
B.20 Pickup EDN ✓
B.21 Get config ✓
B.22 Device status ✓
C Status Reporting Services Alcatel
Omni-
PCX
Office
Remarks
C.1 Events reports
C.1.1 Agent state event reports
C.1.1.1 Logged on
C.1.1.2 Logged off
C.1.1.3 Not ready
C.1.1.4 Ready
C.1.1.5 Work not ready
C.1.1.6 Work ready
C.1.2 Call event reports
C.1.2.1 Call cleared Not applicable for Alcatel OmniPCX
Office
C.1.2.2 Conferenced ✓ Correlator data supported
C.1.2.3 Connection cleared ✓ Correlator data supported
C.1.2.4 Delivered ✓ Correlator data supported
Used B-channel supplied with private
data (Network Time Slot)
Group number supported
Correspondent name supported