Alcatel OmniPCX Office Technical Documentation

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THIRD PARTY CTI - CSTAAPPLICATIONS
Ed. 04 15/16Réf. 3EH 21000 BSAA
CONFIGURATIONS
The CPU board IP address is configured in PM5 -> Hardware and Limits -> IP Addresses.
VIRTUAL TERMINALS
Definition
A virtual terminal (so called because the terminal does not physically exist) is not visible and can only
be managed from a CSTA application. Created using MMC-PC (Expert View), it is assigned an internal
directory number and has the same characteristics as a Reflexes set.
An Alcatel OmniPCX Office system can have a maximum of 24 virtual terminals.
Description
A virtual terminal can receive internal and external calls. Incoming calls can be answered via CSTA
service requests; outgoing calls are also made in response to a CSTA service request.
A virtual terminal can form part of hunting group or an attendant (operator) group.
Default parameter setting:
- intercom profile (one resource key for each network access)
- 2 RGM keys for local calls
- 1 dedicated key for outgoing calls
A virtual terminal can have a maximum of 104 keys.
Configuration
- To create virtual terminals (max. 24) – MMC-PM5 (Expert view) only:
The system assigns the available directory numbers to the virtual terminals.
All the set parameters (accessible by Subscribers -> Subscriber List -> Details), with the excep-
tion of the individual directories and personal codes, can be modified.
Subscribers -> Subscriber List -> Add -> Custom. Set: Add -> Virtual Terminals -> specify
the number of virtual terminals you want to create.

Alcatel OmniPCX Office Specifications

General

VoIP Support	Yes
SIP Support	Yes
ISDN Support	Yes
Analog Support	Yes
Integrated Voice Mail	Yes
Auto Attendant	Yes
Conferencing	Yes
VoIP Protocols	SIP, H.323
Power Supply	100-240 VAC, 50/60 Hz
Network Interfaces	10/100 Mbps Ethernet
Humidity	10% to 90% non-condensing