Azbil Corporation  Maintenance and Troubleshooting
Model MGG10C/14C - MagneW FLEX+/PLUS+ Converter  5-11
Errors at startup
When a problem occurs at start-up, perform the procedures listed in the following 
table. If the problem persists, the owmeter may be damaged and you should contact 
technical support. (For technical support, contact an Azbil Corp. sales representative 
in your area.)
Table 5-1  Startup Errors
Symptom Check Points and Treatment
No display after power on. • Check the converter power supply 
specication and ensure that the power 
supply being supplied meets these 
requirements.
• Make sure the ambient temperature is 
not below -25 °C (13 °F).
No output after power-on. •  Verify that the signal line is correctly 
connected.
Communication can not be done. • Check the switch position.Refer to the 
Figure 2-15.
• Check if the wiring is properly 
completed.
• Check if the SFC is properly 
connected.
• Check if the S/W version of the SFC 
is Ver.7.0 or later.
• Check if the HART communicator 
is 375. Check if the DD le is 
downloaded.
No pulse output. • Check the wiring of the pulse output 
loop.
• Check the receiving device 
specications. (pulse width, 
frequency, voltage drop).
• Check if the pulse output is open 
collector type or Drive counter.
Output remains 0mA. • Verify that power source and power 
supply voltage.
• Verify the wiring. Refer to the Figure 
2-15.