Cannot decode PDF data.
An incorrect password has been entered for PDF data printing.
● Print the le again with the correct password.
PDF data printing is not permitted by the security settings.
● Change the settings to permit printing, and print the le again.
The PDF le is linked to the policy server, but the machine cannot access the server.
● Make sure that the policy server is turned ON and the network to which the machine and the policy server
are connected is normal, and print the le again.
The encryption algorithm being used is not supported by the machine.
● Use the PDF data in the format supported by the machine.
● The machine supports the PDF encryption algorithm of RC4 128bit/AES 128bit/AES 256bit.
● To remove the error message, perform a soft reset to cancel the print job. Soft Reset(P. 451)
Cannot feed paper.
The specied paper size or paper type is not available for paper feeding.
● Set <Paper Source> to the paper source where the paper matching the specied paper size/type is loaded
or to <Auto>.
Paper Source(P. 453)
● Load the specied paper in the selected paper source.
Loading Paper(P. 37)
● Properly specify the <Standard Paper Size> and <Default Paper Type> settings.
Standard Paper Size(P. 455)
Default Paper Type(P. 457)
● To forcibly print on the loaded paper, press ( ).
Cannot perform 2-Sided Printing.
The machine has received print data for a paper size (including orientation) or paper type that is not
available for automatic 2-sided printing.
● Perform a soft reset, specify the paper size or paper type available for automatic 2-sided printing, and
print the le again.
Soft Reset(P. 451)
Paper(P. 569)
● You can press
( ) to continue printing. However, 2-sided printing data is printed on two
sheets in 1-sided printing mode.
Cannot print with the specied resolution.
The data is too complicated to print.
● Perform a soft reset, set <Resolution> to <600 dpi>, and print the le again.
Resolution(P. 399)
Troubleshooting
483
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