Checking Error Information(P. 345)
Ennn-nnnn (n: Number)
An error has occurred in an internal mechanism of the machine.
● Hold down the power switch for 5 seconds or more to turn OFF the power, wait for 10 seconds or more,
and turn ON the power again.
● If the machine does not operate normally even after the power is turned ON again, write down the error
code, hold down the power switch for 5 seconds or more to turn OFF the power, unplug the power plug
from the AC outlet, and then contact your local authorized Canon dealer.
Error. Non-Canon cart. not cov'd by warranty.
A toner cartridge may not be installed correctly or may be faulty.
● Re-install the toner cartridge. If re-installing the toner cartridge fails to clear the error message, the toner
cartridge may be faulty. Contact the store where you purchased the toner cartridge or consult the Canon
Customer Help Center.
How to Replace Toner Cartridges(P. 524)
The toner cartridge used may not be a genuine Canon product.
● Only genuine Canon toner cartridges should be used as replacement toner cartridges.
Consumables(P. 573)
Error. Non-Canon cart. not covered by warranty.
A toner cartridge may not be installed correctly or may be faulty.
● Re-install the toner cartridge. If re-installing the toner cartridge fails to clear the error message, the toner
cartridge may be faulty. Contact the store where you purchased the toner cartridge or consult the Canon
Customer Help Center.
How to Replace Toner Cartridges(P. 524)
The toner cartridge used may not be a genuine Canon product.
● Only genuine Canon toner cartridges should be used as replacement toner cartridges.
Consumables(P. 573)
Google Cloud Print not avail. Server auth err
Server authentication for Cloud Print failed. Or, acquisition of information for registration failed.
● Check whether the date and time settings are correctly specied.
Date/Time Settings(P. 367)
The CA certicate does not exist or has become invalid. Or the CA certicate has expired.
● Check whether the CA certicate settings are correct.
Verifying Key Pairs and Digital Certicates(P. 329)
Google Cloud Print not avail. Server comm err
Cloud Print is unavailable due to an error.
● Check whether the machine is correctly connected to a wired LAN.
Connecting to a Wired LAN(P. 185)
Troubleshooting
488