Dexcom G5 - Page 360

Dexcom G5 Mobile System User Guide
358Troubleshooting
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Device What you see Problem What you do
Receiver
Loading screen
displays
unexpectedly.
Wait a few minutes for
System Check screen.
See next two rows for
System Check Passed and
System Check Error Found
instructions.
If loading screen displays
for more than 3 minutes,
contact Technical Support
(see Chapter 19).
Receiver
System check
results (xxxxx
displays as a
code).
Do nothing.
Receiver is able to continue
to work and recover from an
error.
Tap OK to confirm Alert.
If the same code displays
repeatedly, write down
the error code and contact
Technical Support (see
Chapter 19).
Use BG meter for BG reading
until resolved.
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