Edwards HemoSphere

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HemoSphere Advanced Monitor 13 Troubleshooting
Fault: Cable Port 2 – Hardware
Failure
Cable is not inserted properly
Connection points on cable or port are
damaged
Re-insert the cable
Check for bent or broken pins
Try switching to cable port 1
If problem persists, contact Edwards Technical Support
Fault: Module Slot 1 –
Software Failure
There is a software error with the module
inserted in module slot 1
Contact Edwards Technical Support
Fault: Module Slot 2 –
Software Failure
There is a software error with the module
inserted in module slot 2
Contact Edwards Technical Support
Fault: Cable Port 1 – Software
Failure
There is a software error with the cable
inserted in cable port 1
Contact Edwards Technical Support
Fault: Cable Port 2 – Software
Failure
There is a software error with the cable
inserted in cable port 2
Contact Edwards Technical Support
Fault: Module Slot 1 –
Communication Error
Module 1 is not inserted properly
Connection points on slot or module are
damaged
Reinsert the module
Check for bent or broken pins
Try switching to module slot 2
If problem persists, contact Edwards Technical Support
Fault: Module Slot 2 –
Communication Error
Module 2 is not inserted properly
Connection points on slot or module are
damaged
Reinsert the module
Check for bent or broken pins
Try switching to module slot 1
If problem persists, contact Edwards Technical Support
Fault: Cable Port 1 –
Communication Error
Cable is not inserted properly
Connection points on cable or port are
damaged
Reinsert the cable
Check for bent or broken pins
Try switching to cable port 2
If problem persists, contact Edwards Technical Support
Fault: Cable Port 2 –
Communication Error
Cable is not inserted properly
Connection points on cable or port are
damaged
Reinsert the cable
Check for bent or broken pins
Try switching to cable port 1
If problem persists, contact Edwards Technical Support
Fault: Monitor – Incompatible
Software Version
Unsuccessful software upgrade or
incompatible software version detected
Contact Edwards Technical Support
Fault: Module Slot 1 -
Incompatible Software Version
Unsuccessful software upgrade or
incompatible software version detected
Contact Edwards Technical Support
Fault: Module Slot 2 -
Incompatible Software Version
Unsuccessful software upgrade or
incompatible software version detected
Contact Edwards Technical Support
Fault: Cable Port 1 -
Incompatible Software Version
Unsuccessful software upgrade or
incompatible software version detected
Contact Edwards Technical Support
Fault: Cable Port 2 -
Incompatible Software Version
Unsuccessful software upgrade or
incompatible software version detected
Contact Edwards Technical Support
Fault: Second Swan-Ganz
Module Detected
Multiple Swan-Ganz module connections
detected
Disconnect one of the Swan-Ganz modules
Fault: Swan-Ganz Module
Disconnected
HemoSphere Swan-Ganz module
removed during monitoring
HemoSphere Swan-Ganz module not
detected
Connection points on slot or module are
damaged
Confirm that module is properly inserted
Remove and re-insert the module
Check module for bent or broken pins
Try switching to other module slot
If problem persists, contact Edwards Technical Support
Fault: Second Pressure Cable
Detected
Multiple pressure cable connections
detected
Disconnect one of the pressure cables
Table 13-4 System faults/alerts (continued)
Message Possible causes Suggested actions
Status = Released Printed Date: 2018-01-16 Released Date: 2017-09-14