Edwards HemoSphere

172
HemoSphere Advanced Monitor 13 Troubleshooting
Fault: Pressure Cable
Disconnected
Pressure cable disconnected during
monitoring
Pressure cable not detected
Bent or missing pressure cable connector
pins
Confirm that pressure cable is connected
Verify that connection between pressure cable and sensor/
transducer is secure
Check pressure cable connector for bent/missing pins
Disconnect and reconnect pressure cable
Try switching to other cable port
If problem persists, contact Edwards Technical Support
Fault: Second Oximetry Cable
Detected
Multiple oximetry cable connections
detected
Disconnect one of the oximetry cables
Fault: Oximetry Cable
Disconnected
Oximetry cable connection at HemoSphere
advanced monitor not detected
Bent or missing oximetry cable connector
pins
Verify secure oximetry cable /catheter connection
Check oximetry cable connector for bent/missing pins
Fault: Internal System Failure Internal system malfunction Power cycle the system
If problem persists, contact Edwards Technical Support
Fault: Battery Depleted The battery is depleted and the system will
shut down in 1 minute if not plugged in
Connect the HemoSphere advanced monitor to an
alternate source of power to avoid loss of power and
resume monitoring
Fault: System Temperature
Too High - Shutdown Imminent
The internal temperature of the monitor is
at a critically high level
Monitor ventilation openings are
obstructed
Reposition the monitor away from any heat sources
Ensure that the monitor ventilation openings are
unobstructed and clear of dust
If problem persists, contact Edwards Technical Support
Fault: Pressure-Out –
Hardware Failure
Pressure-out cable is not properly
connected
Connection points on cable or port are
damaged
Reinsert the pressure-out cable
Check for bent or broken pins
If problem persists, contact Edwards Technical Support
Alert: System Temperature Too
High
The internal temperature of the monitor is
reaching a critically high level
Monitor ventilation openings are
obstructed
Reposition the monitor away from any heat sources
Ensure that the monitor ventilation openings are
unobstructed and clear of dust
If problem persists, contact Edwards Technical Support
Alert: System LED Indicators
Inoperable
Visual alarm indicator hardware or
communication error
Visual alarm indicator malfunction
Power cycle the system
If problem persists, contact Edwards Technical Support
Alert: System Buzzer
Inoperable
Speaker hardware or software
communication error
Mainboard speaker malfunction
Power cycle the system
If problem persists, contact Edwards Technical Support
Alert: Low Battery
The battery has less than 20% charge
remaining or will be depleted within 8
minutes
Connect the HemoSphere advanced monitor to an
alternate source of power to avoid loss of power and
continue monitoring
Alert: Battery Disconnected Previously inserted battery not detected
Poor battery connection
Confirm battery is properly seated in the battery bay
Remove and re-insert the battery pack
Change HemoSphere battery pack
If problem persists, contact Edwards Technical Support
Alert: Service Battery Internal battery fault occurred
Battery can no longer sustain the system
adequately on a full charge
Power cycle the system
If condition persists, replace the battery pack
Alert: Wireless Module Failure There was an internal hardware failure in
the wireless module
Disable and re-enable wireless connection.
Alert: HIS Connectivity Loss There was a loss in HL7 communication
Poor Ethernet connection
Poor Wi-Fi connection
Check Ethernet connection
Check Wi-Fi connection
If problem persists, contact Edwards Technical Support
Table 13-4 System faults/alerts (continued)
Message Possible causes Suggested actions
Status = Released Printed Date: 2018-01-16 Released Date: 2017-09-14