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WorkForce Enterprise WF-C21000 Series
Page 491
Epson WorkForce Enterprise WF-C21000 Series - Page 491
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Administr
ator Information
>
Settings to Use the Printer
>
Setting a Shared Network F
older
491
490
492
Table of Contents
Main Page
Default Chapter
2
Table of Contents
2
Guide to this Manual
9
Introduction to the Manuals
9
Searching for Information
9
Printing Only the Pages You Need
10
About this Manual
10
Marks and Symbols
10
Notes on Screenshots and Illustrations
11
Operating System References
11
Trademarks
12
Copyright
13
Important Instructions
15
Important Safety Instructions
16
Setting up the Printer
16
Using the Printer
17
Handling the Consumable Products
18
Advisories and Warnings for Using the Touchscreen
18
Advisories and Warnings for Using the Printer with a Wireless Connection
19
Protecting Your Personal Information
19
Disposing of European Printer Models
19
Part Names and Functions
21
Front
22
Rear
24
Guide to the Control Panel
25
Turning the Power on and off
26
Control Panel
26
Home Screen Configuration
27
Guide to the Network Icon
30
Menu Screen Configuration
30
Job/Status Screen Configuration
31
Reserve Job
32
Entering Characters
32
Viewing Animations
33
Loading Paper
34
Paper Handling Precautions
35
Paper Size and Type Settings
35
Setting the Paper Type
36
List of Detected Paper Sizes
37
Loading Paper
37
Loading Envelopes
38
Loading Pre-Punched Paper
38
Loading Long Papers
40
Placing Originals
41
Placing Originals
42
Detecting the Original Size Automatically
43
Originals that Are Not Supported by the ADF
44
Inserting and Removing a Memory Device
45
Inserting an External USB Device
46
Removing an External USB Device
46
Printing
47
Printing Documents
48
Printing from a Computer - Windows
48
Printing a Document Using the Postscript Printer Driver (Windows)
74
Printing from a Computer - Mac os
79
Printing from the Postscript Printer Driver on Mac os
88
Printing PDF Files from a Memory Device
92
Printing Documents from Smart Devices (Ios)
93
Printing Documents from Smart Devices (Android)
94
Printing on Envelopes
95
Printing on Envelopes from a Computer (Windows)
95
Printing on Envelopes from a Computer (Mac OS)
95
Printing Photos
96
Printing JPEG Files from a Memory Device
96
Printing TIFF Files from a Memory Device
97
Printing Web Pages
99
Printing Web Pages from a Computer
99
Printing Web Pages from Smart Devices
99
Printing Using a Cloud Service
100
Registering to Epson Connect Service from the Control Panel
101
Copying
103
Available Copying Methods
103
Copying Originals
103
Copying on 2-Sides
104
Copying by Enlarging or Reducing
104
Copying Multiple Originals Onto One Sheet
105
Copying in Page Order
106
Copying Originals Using Good Quality
106
Copying ID Card
107
Copying Books
107
Stacking each Set of Copies by Alternately Rotating 90 Degrees or by Offsetting
108
Copying Bar Codes Clearly
108
Copying with Page Numbers
109
Copying Files and Creating Booklets
110
Inserting Slip Sheets into Copies
111
Basic Menu Options for Copying
111
Color Mode
111
Density
112
Paper Setting
112
Reduce/Enlarge
112
Original Type
112
2-Sided
112
Multi-Page
113
Finishing
113
Advanced Menu Options for Copying
113
Booklet
113
Cover & Slip Sheet
114
Original Size
115
Mixed Size Originals
115
Orientation (Original)
115
Book →2Pages
115
Continuous Scanning
115
Image Quality
115
Binding Margin
116
Reduce to Fit Paper
116
Remove Shadow
116
Remove Punch Holes
116
ID Card Copy
116
Output Tray
116
Page Numbering
116
File Storing
116
Scanning
118
Available Scanning Methods
119
Scanning Originals to a Network Folder
119
Menu Options for Scanning to a Folder
120
Scanning Originals to an Email
123
Menu Options for Scanning to an Email
124
Scanning Originals to a Computer
127
Scanning Originals to a Memory Device
128
Menu Options for Scanning to a Memory Device
128
Scanning Originals to the Cloud
131
Menu Options for Scanning to the Cloud
131
Scanning Originals to Storage
133
Menu Options for Scanning to Storage
133
Scanning Using WSD
135
Setting up a WSD Port
135
Scanning Originals to a Smart Device
137
Faxing (Fax-Capable Printers Only)
138
Before Using Fax Features
139
Overview of this Printer's Fax Features
139
Feature: Sending Faxes
139
Feature: Receiving Faxes
140
Feature: PC-FAX Send/Receive (Windows/Mac OS)
141
Feature: Status or Logs for Fax Jobs
142
Features: Various Fax Reports
142
Feature: Fax Box
143
Feature: Security When Sending and Receiving Faxes
143
Features: Other Useful Features
143
Sending Faxes Using the Printer
144
Selecting Recipients
144
Various Ways of Sending Faxes
145
Receiving Faxes on the Printer
152
Receiving Incoming Faxes
152
Receiving Faxes by Making a Phone Call
154
Saving and Forwarding Received Faxes
156
Viewing Received Faxes Saved in the Printer on the LCD Screen
157
Menu Options for Faxing
158
Frequent
158
Recipient
158
Fax Settings
159
Menu
161
Menu Options for Fax Box
163
Inbox/Confidential
163
Stored Documents
166
Polling Send/Board
168
Checking the Status or Logs for Fax Jobs
173
Displaying Information When Received Faxes Are Unprocessed (Unread/Not Printed/Not Saved/Not Forwarded)
173
Checking Fax Jobs in Progress
174
Checking the Fax Job History
174
Reprinting Received Documents
175
Sending a Fax from a Computer
175
Sending Documents Created Using an Application (Windows)
175
Sending Documents Created Using an Application (Mac OS)
178
Receiving Faxes on a Computer
179
Saving Incoming Faxes on a Computer
180
Canceling the Feature that Saves Incoming Faxes to the Computer
180
Checking for New Faxes (Windows)
181
Checking for New Faxes (Mac OS)
182
Using Storage
183
Overview of the Storage Feature
184
About Storage
184
Types of Folders
185
Guide to the Folder Screen
185
Creating Folders
186
Saving Files to Storage
187
Saving to Storage Original Data to be Copied
187
Saving Data on a Memory Device to Storage
187
Saving Documents from a Computer to Storage (Windows)
188
Saving Documents from a Computer to Storage (Mac OS)
188
Using the Files in Storage
189
Printing Data from Storage
189
Saving Data in Storage to a Memory Device
189
Sending Files in Storage by Email
190
Saving Files in Storage to a Network Folder or Cloud Services
190
Menu Options for Printing or Saving
191
Managing Folders and Files
195
Searching for Folders and Files
195
Deleting Files Stored in the Folder
195
Changing the Storage Period or Set to Never Delete
196
Deleting Folders
196
Restricting Shared Folder Operations
196
Maintaining the Printer
197
Checking the Consumables Status
198
Checking the Ink Levels
198
Checking the Available Space in the Maintenance Box
198
Improving Print, Copy, Scan, and Fax Quality
198
Checking the Clogged Nozzles
198
Preventing Nozzle Clogging
199
Cleaning the Scanner Glass
200
Cleaning the ADF
201
Saving Power
204
Saving Power (Control Panel)
204
Installing or Uninstalling Applications Separately
205
Installing the Applications Separately
205
Installing a Postscript Printer Driver
207
Adding the Printer (for Mac os Only)
208
Uninstalling Applications
208
Updating Applications and Firmware
210
Replacing Maintenance Rollers
212
Solving Problems
213
The Printer Does Not Work as Expected
214
The Printer Does Not Turn on or off
214
Paper Does Not Feed or Eject Correctly
214
Cannot Print
219
Cannot Copy
237
Cannot Start Scanning
237
Cannot Send or Receive Faxes
250
Error Code Is Displayed on the Status Menu
266
Cannot Operate the Printer as Expected
273
A Message Is Displayed on the LCD Screen
277
Paper Gets Jammed
279
Preventing Paper Jams
279
It Is Time to Replace the Ink Cartridges
280
Ink Cartridge Handling Precautions
280
Replacing Ink Cartridge
281
It Is Time to Replace the Maintenance Box
281
Maintenance Box Handling Precautions
281
Replacing a Maintenance Box
282
Printing, Copying, Scanning, and Faxing Quality Is Poor
283
Print Quality Is Poor
283
Copy Quality Is Poor
289
Scanned Image Problems
294
The Quality of the Sent Fax Is Poor
297
Received Fax Quality Is Poor
299
Cannot Solve Problem after Trying All Solutions
299
Cannot Solve Printing or Copying Problems
299
Adding or Replacing the Computer or Devices
301
Connecting to a Printer that Has Been Connected to the Network
302
Using a Network Printer from a Second Computer
302
Using a Network Printer from a Smart Device
303
Re-Setting the Network Connection
303
When Replacing the Wireless Router
303
When Changing the Computer
304
Changing the Connection Method to the Computer
305
Making Wi-Fi Settings from the Control Panel
307
Connecting a Smart Device and Printer Directly (Wi-Fi Direct)
309
About Wi-Fi Direct
309
Connecting to an Iphone, Ipad or Ipod Touch Using Wi-Fi Direct
310
Connecting to Android Devices Using Wi-Fi Direct
313
Connecting to Devices Other than Ios and Android Using Wi-Fi Direct
315
Disconnecting Wi-Fi Direct (Simple AP) Connection
318
Changing the Wi-Fi Direct (Simple AP) Settings such as the SSID
319
Checking the Network Connection Status
320
Checking the Network Connection Status from the Control Panel
320
Printing a Network Connection Report
321
Printing a Network Status Sheet
327
Checking the Network of the Computer (Windows Only)
327
Using Optional Items
330
List of Optional Items
330
Access Point
333
High Capacity Tray
333
Setting the High Capacity Tray in the Printer Driver
334
Loading Paper in the High Capacity Tray
334
Problems with the High Capacity Tray
335
High Capacity Tray Specification
335
Staple Finisher
336
Staple Finisher Part Names
336
Setting the Staple Finisher in the Printer Driver
337
Printer Settings When Using the Staple Finsher
337
Using the Staple Finisher
338
Problems with the Staple Finisher
346
Menu Options for Printing from a Computer (When Staple Finisher Installed)
347
Menu Options for Printing from Memory Devices or Storage (When Staple Finisher Installed)
349
Menu Options for Copying (When Staple Finisher Installed)
349
Staple Finisher Specifications
350
Booklet Finisher
351
Booklet Finisher Part Names
352
Setting the Booklet Finisher in the Printer Driver
353
Printer Settings When Using the Booklet Finsher
353
Using the Booklet Finisher
353
Ejecting Documents Continuously
366
Problems with the Booklet Finisher
366
Menu Options for Printing from a Computer (When Booklet Finisher Installed)
367
Menu Options for Printing from Memory Devices or Storage (When Staple Finisher Installed)
369
Menu Options for Printing from Storage (When Booklet Finisher Installed)
370
Menu Options for Copying (When Booklet Finisher Installed)
370
Booklet Finisher Specifications
372
Settings Menu List (When Finisher Is Installed)
373
Super G3/G3 Multi Fax Board
374
Expansion Fax Ports
374
Fax Settings Menu (When Optional Fax Boards Installed)
374
Registering a Recipient to the Contacts List (When Optional Fax Boards Installed)
376
Sending Faxes Using the Printer with Optional Fax Boards
377
Sending Faxes from a Computer Using an Optional Fax Board
377
Checking the Status of the Lines (When Optional Fax Boards Installed)
378
Solving Problems
379
Specifications for Optional Super G3/G3 Multi Fax Board
379
10/100/1000 Base-T,Ethernet
379
Function List When Using an Additional Network
379
Installing an Ethernet Board
381
Settings When Using an Additional Network
382
Solving Problems When Using an Additional Network
387
Menu Options for Network Settings (When Using an Additional Network)
388
Paper Cassette Lock
389
Using the Paper Cassette Lock
389
Problems with the Paper Cassette Lock
390
Product Information
391
Paper Information
392
Available Paper and Capacities
392
Consumable Products Information
396
Ink Cartridge Codes
396
Maintenance Box Code
396
Maintenance Rollers Code
397
Software Information
397
Software for Printing
397
Software for Scanning
402
Software for Faxing
404
Software for Package Creation
405
Software for Making Settings or Managing Devices
405
Software for Updating
408
Settings Menu List
408
General Settings
409
Print Counter
436
Supply Status
436
Maintenance
436
Language
437
Printer Status/Print
437
Contacts Manager
438
User Settings
438
Authentication System
438
Product Specifications
439
Printer Specifications
439
Scanner Specifications
439
ADF Specifications
440
Fax Specifications (Fax-Capable Printers Only)
440
Using Port for the Printer
441
Interface Specifications
443
Network Specifications
443
Postscript Level 3 Compatibility
446
Memory Device Specifications
446
Supported Data Specifications
446
Dimensions
447
Electrical Specifications
447
Environmental Specifications
448
Installation Location and Space
448
Installation Location and Space with Finishers Installed
450
System Requirements
451
Font Specifications
451
Available Fonts for Postscript
452
Available Fonts for PCL (URW)
453
List of Symbol Sets
454
Epson Barcode Fonts (Windows Only)
457
Regulatory Information
466
Standards and Approvals
466
German Blue Angel
468
Restrictions on Copying
468
Storage Specifications
466
Administrator Information
470
Connecting the Printer to the Network
471
Before Making Network Connection
471
Panel
473
Settings to Use the Printer
475
Using the Print Functions
475
Configuring a Mail Server
483
Setting a Shared Network Folder
487
Making Contacts Available
503
Preparing to Scan
514
Making Fax Features Available (Fax-Capable Printers Only)
516
Making Basic Operation Settings for the Printer
532
Problems When Making Settings
535
Managing the Printer
536
Introduction of Product Security Features
536
Administrator Settings
537
Restricting Available Features
547
Disabling the External Interface
549
Making Settings for Processing Saved Data
550
Monitoring a Remote Printer
551
Backing up the Settings
554
Advanced Security Settings
555
Security Settings and Prevention of Danger
555
Making Settings for Password Encryption
556
Controlling Using Protocols
558
Using a Digital Certificate
562
SSL/TLS Communication with the Printer
569
Encrypted Communication Using Ipsec/Ip Filtering
571
Connecting the Printer to an IEEE802.1X Network
582
S/MIME Settings
585
Solving Problems for Advanced Security
587
Using Epson Open Platform
593
Where to Get Help
595
Contacting Epson Support
596
Before Contacting Epson
596
Help for Users in Europe
596
Help for Users in Taiwan
596
Help for Users in Australia
597
Technical Support Web Site
596
Help for Users in New Zealand
597
Help for Users in Singapore
598
Help for Users in Thailand
598
Help for Users in Indonesia
599
Help for Users in Vietnam
599
Help for Users in Hong Kong
601
Help for Users in Malaysia
601
Help for Users in India
602
Help for Users in the Philippines
602
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