Epson WorkForce Enterprise WF-C21000 Series - Where to Get Help

Epson WorkForce Enterprise WF-C21000 Series

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Where to Get Help

Technical Support Web Site..........................................596

Contacting Epson Support...........................................596

Table of Contents

Default Chapter2
- Table of Contents2
Guide to this Manual9
- Introduction to the Manuals9
- Searching for Information9
- Printing Only the Pages You Need10
- About this Manual10
- Trademarks12
- Copyright13
Important Instructions15
- Important Safety Instructions16
- Protecting Your Personal Information19
- Disposing of European Printer Models19
Part Names and Functions21
- Front22
- Rear24
Guide to the Control Panel25
- Turning the Power on and off26
- Control Panel26
- Home Screen Configuration27
  - Guide to the Network Icon30
- Menu Screen Configuration30
- Job/Status Screen Configuration31
  - Reserve Job32
- Entering Characters32
- Viewing Animations33
Loading Paper34
- Paper Handling Precautions35
- Paper Size and Type Settings35
  - Setting the Paper Type36
  - List of Detected Paper Sizes37
- Loading Paper37
Placing Originals41
- Placing Originals42
- Detecting the Original Size Automatically43
- Originals that Are Not Supported by the ADF44
Inserting and Removing a Memory Device45
- Inserting an External USB Device46
- Removing an External USB Device46
Printing47
- Printing Documents48
- Printing on Envelopes95
  - Printing on Envelopes from a Computer (Windows)95
  - Printing on Envelopes from a Computer (Mac OS)95
- Printing Photos96
  - Printing JPEG Files from a Memory Device96
  - Printing TIFF Files from a Memory Device97
- Printing Web Pages99
  - Printing Web Pages from a Computer99
  - Printing Web Pages from Smart Devices99
- Printing Using a Cloud Service100
  - Registering to Epson Connect Service from the Control Panel101
Copying103
- Available Copying Methods103
- Basic Menu Options for Copying111
- Advanced Menu Options for Copying113
Scanning118
- Available Scanning Methods119
- Scanning Originals to a Network Folder119
  - Menu Options for Scanning to a Folder120
- Scanning Originals to an Email123
  - Menu Options for Scanning to an Email124
- Scanning Originals to a Computer127
- Scanning Originals to a Memory Device128
  - Menu Options for Scanning to a Memory Device128
- Scanning Originals to the Cloud131
  - Menu Options for Scanning to the Cloud131
- Scanning Originals to Storage133
  - Menu Options for Scanning to Storage133
- Scanning Using WSD135
  - Setting up a WSD Port135
- Scanning Originals to a Smart Device137
Faxing (Fax-Capable Printers Only)138
- Before Using Fax Features139
- Overview of this Printer's Fax Features139
  - Feature: Sending Faxes139
  - Feature: Receiving Faxes140
- Feature: PC-FAX Send/Receive (Windows/Mac OS)141
Using Storage183
- Overview of the Storage Feature184
- Creating Folders186
- Saving Files to Storage187
- Using the Files in Storage189
- Managing Folders and Files195
Maintaining the Printer197
- Checking the Consumables Status198
  - Checking the Ink Levels198
  - Checking the Available Space in the Maintenance Box198
- Improving Print, Copy, Scan, and Fax Quality198
- Saving Power204
  - Saving Power (Control Panel)204
- Installing or Uninstalling Applications Separately205
- Replacing Maintenance Rollers212
Solving Problems213
- The Printer Does Not Work as Expected214
- A Message Is Displayed on the LCD Screen277
- Paper Gets Jammed279
  - Preventing Paper Jams279
- It Is Time to Replace the Ink Cartridges280
  - Ink Cartridge Handling Precautions280
  - Replacing Ink Cartridge281
- It Is Time to Replace the Maintenance Box281
  - Maintenance Box Handling Precautions281
  - Replacing a Maintenance Box282
- Printing, Copying, Scanning, and Faxing Quality Is Poor283
- Cannot Solve Problem after Trying All Solutions299
  - Cannot Solve Printing or Copying Problems299
Adding or Replacing the Computer or Devices301
- Connecting to a Printer that Has Been Connected to the Network302
  - Using a Network Printer from a Second Computer302
  - Using a Network Printer from a Smart Device303
- Re-Setting the Network Connection303
- Connecting a Smart Device and Printer Directly (Wi-Fi Direct)309
- Checking the Network Connection Status320
Using Optional Items330
- List of Optional Items330
- Access Point333
- High Capacity Tray333
- Staple Finisher336
- Booklet Finisher351
- Settings Menu List (When Finisher Is Installed)373
- Super G3/G3 Multi Fax Board374
- 10/100/1000 Base-T,Ethernet379
- Paper Cassette Lock389
  - Using the Paper Cassette Lock389
  - Problems with the Paper Cassette Lock390
Product Information391
- Paper Information392
  - Available Paper and Capacities392
- Consumable Products Information396
- Software Information397
- Settings Menu List408
- Product Specifications439
- Font Specifications451
- Regulatory Information466
- Storage Specifications466
Administrator Information470
- Connecting the Printer to the Network471
  - Before Making Network Connection471
  - Panel473
- Settings to Use the Printer475
- Managing the Printer536
- Advanced Security Settings555
Where to Get Help595
- Contacting Epson Support596
- Technical Support Web Site596
- Help for Users in New Zealand597
- Help for Users in Singapore598
- Help for Users in Thailand598
- Help for Users in Indonesia599
- Help for Users in Vietnam599
- Help for Users in Hong Kong601
- Help for Users in Malaysia601
- Help for Users in India602
- Help for Users in the Philippines602

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