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GE LOGIQ 9 - Collect a Trouble Image with Logs

GE LOGIQ 9
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GE MEDICAL SYSTEMS PROPRIETARY TO GE
D
IRECTION 2294854-100, REVISION 3 LOGIQ™ 9 PROPRIETARY MANUAL
Chapter 7 Diagnostics/Troubleshooting 7-3
7-3-3 Collect a Trouble Image with Logs
If the system should malfunction, press the Alt-D keys simultaneously. This will collect a screen capture
of the image monitor, system presets and the following logs:
- Keyboard Shadow Log
- Error Logs
-Crash Log
- Power Supply
-Temperature
NOTE: Power Supply and Temperature logs are not currently being updated by the LOGIQ™ 9.
This Alt-D function is available at all times.
When Alt-D is pressed, a menu box appears that allows for:
- A place to enter a description of the problem
- A choice to store to a pre-formatted MOD (H: drive), CD-RW or to the Export directory D: drive
(for remote viewing through InSite).
NOTE: You MUST select H: or CD-RW as the destination device if it is to be different than the default
Export directory on the hard drive. Choose the H: drive which is the MOD or the CD-RW.
The subsequent file is compressed and time stamped. The screen capture is a bitmap which eliminates
the possibility of artifacts from compression.
Figure 7-1 ALT-D Dialog Box

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