Grandstream Networks UCM63 Series User Manual

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UCM630X Series User Manual
Version 1.0.2.25
After successful login, the user has the following three configuration tabs:
Basic Information
Under this menu, the user can configure and change his/her personal information including (first name, last
name, password, email address, department…). And they can also set and activate their extension features
(presence status, call forward, DND ….) to be reflected on the UCM.
Also, the user can see from this menu the Call Details Records and search for specific ones along with the
possibility to download the records on CSV format for later usage.
Personal Data
Under this section, the user can access and manage their personal data files which includes (voicemail files, call
recordings …) along with the possibility to set Follow me feature to without requesting the Super admin to set
the feature from admin account.
Value-added Features
On this section, the user has access to manage and use all rich value-added features which includes.
+ If user is a member of call queue, they can check the queue’s activity from the “Call Queue” section.
+ Create and enable Wake Up service.
+ Enable and configure CRM connection to either SugarCRM or Salesforce.
For the configuration parameter information in each page, please refer to [Table 140: User Management  Create
New User] for options in User PortalBasic InformationUser Information page; please refer to
[EXTENSIONS] for options in User PortalBasic InformationExtension page; please refer to [CDR] for User
PortalBasic InformationCDR page.

Grandstream Networks UCM63 Series Specifications

General

Brand	Grandstream Networks
Model	UCM63 Series
Category	PBX
Language	English