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Grandstream Networks UCM63 Series User Manual

Grandstream Networks UCM63 Series
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P a g e | 343
UCM630X Series User Manual
Version 1.0.2.25
VTigerCRM
Configuration page of the vTigerCRM can be accessed via admin login, on the UCM WebGUIValue-added
FeaturesCRM.
Figure 231: vTigerCRM Basic Settings
1. Select “vTigerCRM” from the CRM System Dropdown in order to use vTigerCRM.
Table 119: vTigerCRM Settings
CRM System
Select a CRM system from the dropdown menu, four CRM systems
are available: SugarCRM, vTigerCRM, ZohoCRM (v1&v2),
Salesforce and ACT! CRM.
CRM Server Address
Enter the IP address of the CRM server.
Add Unknown Number
Add the new number to this module if it cannot be found in the
selected module.
Contact Lookups
Select from the Availablelist of lookups and press to
select where the UCM can perform the lookups on the CRM tables,
Leads, Organizations, and Contacts.
Once settings on admin access are configured:
2. Click on and .
3. Logout from admin access.

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Grandstream Networks UCM63 Series Specifications

General IconGeneral
BrandGrandstream Networks
ModelUCM63 Series
CategoryPBX
LanguageEnglish

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