Procedure
1. Expand the Storage Systems tree, and then click Reports.
2. Select the report to delete.
3. Click Delete Reports.
4. Click Apply.
Collecting dump files using the Dump tool
Use the Dump tool to download dump files onto a management client. The
downloaded dump files can be used to:
• Troubleshoot the system. Use the Dump tool to download dump files from
the SVP and give it to the HDS support personnel.
• Check system configuration. First, click File > Refresh All to update the
configuration information, and then use the Dump tool to download the
dump files.
There are two types of dump files:
• Normal Dump includes all information about the SVP and the minimum
information about the storage system. Select this when you have a less
serious problem such as incorrect display.
• Detail Dump includes all information about the SVP and the storage
system. Select this when Device Manager - Storage Navigator has a
serious problem (for example, Device Manager - Storage Navigator does
not start) or when you need to determine if the storage system has a
problem.
Before you begin
• You must be logged into the SVP.
• Device Manager - Storage Navigator must be running.
• The configuration information must be refreshed by selecting File >
Refresh All in Device Manager - Storage Navigator.
• All other users (including the SVP user) must stop using the Dump tool.
• Stop all maintenance operations.
• Dump tools from other storage systems must not be used during the
process.
Note: If the error is in regards to Device Manager - Storage Navigator
starting up, collect information about the SVP using the Dump tool, without
Device Manager - Storage Navigator running.
Procedure
1. Close all Device Manager - Storage Navigator sessions on the SVP.
2. Open a Windows command prompt with administrator permissions.
278 Managing storage system reports
System Administrator Guide for VSP Gx00 models and VSP Fx00 models
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