Acknowledging an informational message
An informational message is identified by a flashing icon.
To acknowledge a message
1. Do one of the following:
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Right-click the message and choose Acknowledge Message.
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Select the message and click the (Acknowledge/Silence) toolbar button
Depending on how your system is configured, the message:
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Is removed from the Message Summary when it is acknowledged, or
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Remains on the Message Summary until it is manually cleared. (To manually
clear a message, right-click the message and choose Clear Message.)
Acknowledging a confirmable message
A confirmable message is identified by a flashing icon.
To acknowledge a message
1. Right-click the message and choose Acknowledge Message.
The icon stops flashing.
2. Right-click the message again and choose Confirm Message.
Depending on how your system is configured, the message:
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Is removed from the Message Summary when it is acknowledged and confirmed,
or
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Remains on the Message Summary until it is manually cleared. (To manually
clear a message, right-click the message and choose Clear Message.)
Acknowledging a message that requires a single electronic signature
A message that requires a single electronic signature to be acknowledged is identified by a
flashing icon.
An electronic signature is the legally binding equivalent of your handwritten signature, and
consists of your user name and password (and perhaps the computer domain to which you
belong).
Responding to messages
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