Lexmark C935 - Sensor (Tray 2 Feed-Out) Late Jam

Diagnostic information 2-39
5057-XXX
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242.00 Sensor (tray 2 feed-out) late jam
9
Perform a print test.
Does the error continue?
Replace the lower
printer engine card
assembly.
Go to “Lower
printer engine
card assembly
removal” on
page 4-93.
Problem solved.
Step Check Yes No
1 Check the media condition.
Is the media in the tray crumpled or damaged?
Replace the
damaged media
with new.
Go to step 2.
2
Check the media size setup.
Does the media size, in use, match the size set for tray 2?
Go to step 3. Replace the
media, or change
the media size
setup.
3
Check the feed roll, separation roll, and pick roll for media
tray 2.
Are the above components free of excess wear and
contamination?
Go to step 4. Clean or replace
the feed roll,
separating roll, or
pick roll.
Go to “Feed roll
removal” on
page 4-115,
“Separation roll
removal” on
page 4-117, and
“Pick roll
removal” on
page 4-116.
4
Check the media position.
Does the media touch the sensor (tray 2 feed-out)?
Remove the
media.
Go to step 5
5
Check the sensor (tray 2 feed-out) for proper operation.
1. Enter the Diagnostics Menu.
2. Select INPUT TRAY TESTS.
3. Select Sensor test.
4. Select Tray 2.
5. Select Feed-out.
Does the display on the operator panel, change every time
the sensing area of the above sensor is interrupted or
blocked?
Go to step 7.
Go to step 6.
6
Check the sensor (tray 2 feed-out) for proper connection.
Is the above component properly connected?
Replace the
sensor (tray 2
feed-out).
Replace the
connection.
Step Check Yes No