Diagnostic information 2-117
5057-XXX
943.01 Sensor (media level) late error (tray 3)
5
Perform a POR.
Does the error continue when the power is turned off/
on?
Replace the upper
printer engine card
assembly.
Go to “Upper
printer engine card
assembly removal”
on page 4-90.
Problem solved.
Step Check Yes No
1 Check the media.
Is media loaded in tray 3 properly?
Go to step 2. Load media
properly.
2
Check the sensor (media level) (tray 3) for proper operation.
1. Enter the Diagnostics Menu.
2. Select INPUT TRAY TESTS.
3. Select Sensor Test.
4. Select Tray 3.
5. Select Media level.
Does the display on the operator panel, change every time
the media tray is opened and closed?
Go to step 4. Go to step 3.
3
Check the sensor (media level) (tray 3) for proper
connection.
Is the above component properly connected?
Replace the
sensor (media
level).
Go to “Sensor
(media level)
removal” on
page 4-24.
Replace the
connection.
4
Check the media feed/lift motor (tray 3) for proper
operation.
Caution: When performing motor tests,
ensure that all cover and door interlock
switches are overridden.
1. Enter the Diagnostics Menu.
2. Select MOTOR TESTS.
3. Select Tray 3 media feed/lift motor.
Warning: The media tray must be opened before performing
this test or paper jam may occur.
Does the above component operate properly?
Go to step 6. Go to step 5.
5
Check the media feed/lift motor (tray 3) for proper
connection.
Is the above component properly connected?
Replace the media
feed/lift motor.
Go to “Media feed
lift motor
removal” on
page 4-120.
Replace the
connection.
Step Check Yes No
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