2-114 Printer Service Manual
5057-XXX
942.00 Switch (media size) size sensing error (tray 2)
4
Check the media feed/lift motor (tray 1) for proper
operation.
Caution: When performing motor tests,
ensure that all cover and door interlock
switches are overridden.
1. Enter the Diagnostics Menu.
2. Select MOTOR TESTS.
3. Select Tray 1 media feed/lift motor.
Warning: The media tray must be opened before performing
this test or paper jam may occur.
Does the above component operate properly?
Go to step 6. Go to step 5.
5
Check the media feed/lift motor (tray 1) for proper
connection.
Is the above component properly connected?
Replace the media
feed/lift motor.
Go to “Media feed
lift motor
removal” on
page 4-120.
Replace the
connection.
6
Perform a POR.
Does the error continue when the power is turned off/on?
Replace the upper
printer engine card
assembly.
Go to “Upper
printer engine
card assembly
removal” on
page 4-90.
Problem solved.
Step Check Yes No
1 Check the media.
Is media loaded in tray 2 properly?
Go to step 2. Load media
properly.
2
Check the media tray.
Are the size sensing mechanisms on the back and the
bottom of the media tray damaged.
Replace the media
tray assembly.
Go to step 3.
3
Check the tray 2 switch (media size) for proper operation.
1. Enter the Diagnostics Menu.
2. Select INPUT TRAY TESTS.
3. Select Sensor Test.
4. Select Tray 2.
5. Select Tray 2 present.
Does the display on the operator panel, change every time
the media tray is opened and closed?
Go to step 5. Go to step 4.
Step Check Yes No
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