Lexmark C935 - Sensor (Tray 4 Feed-Out) Late Jam

Diagnostic information 2-45
5057-XXX
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244.00 Sensor (tray 4 feed-out) late jam
9
Perform a print test.
Does the error continue?
Replace the 1TM
controller card
assembly or the 3TM
controller card
assembly or the TTM
controller card
assembly.
Go to “1X 500-
sheet drawer
(1TM)—1TM
controller card
assembly removal”
on page 4-209“3X
500-sheet drawer
(3TM)—3TM
controller card
assembly removal”
on page 4-189 or
“2000-sheet dual
input (TTM)—TTM
controller card
assembly removal”
on page 4-163.
Go to step 10.
Problem solved.
10
Perform a print test.
Does the error continue?
Replace the lower
printer engine card
assembly.
Go to “Lower
printer engine card
assembly removal”
on page 4-93.
Problem solved.
Step Check Yes No
1 Check the media condition.
Is the media in the tray crumpled or damaged?
Replace the
damaged media with
new.
Go to step 2.
2
Check the media size setup.
Does the media size, in use, match the size set for
tray 4?
Go to step 3. Replace the media,
or change the media
size setup.
3
Check the feed roll, separation roll, and pick roll for
media tray 4.
Are the above components free of excess wear and
contamination?
Go to step 4. Clean or replace the
feed roll, separating
roll, or pick roll.
Go to “Feed roll
removal” on
page 4-115,
“Separation roll
removal” on
page 4-117, and
“Pick roll removal”
on page 4-116.
4
Check the media position.
Does the media touch the sensor (tray 4 feed-out)?
Remove the media. Go to step 5.
Step Check Yes No