Diagnostic information 2-43
5057-XXX
243.01 Sensor (tray 2 feed-out) late jam (feeding from tray 3)
9
Perform a print test.
Does the error continue?
Replace the 1TM
controller card
assembly or the 3TM
controller card
assembly or the TTM
controller card
assembly.
Go to “1X 500-
sheet drawer
(1TM)—1TM
controller card
assembly removal”
on page 4-209“3X
500-sheet drawer
(3TM)—3TM
controller card
assembly removal”
on page 4-189 or
“2000-sheet dual
input (TTM)—TTM
controller card
assembly removal”
on page 4-163.
Go to step 10.
Problem solved.
10
Perform a print test.
Does the error continue?
Replace the lower
printer engine card
assembly.
Go to “Lower
printer engine card
assembly removal”
on page 4-93.
Problem solved.
Step Check Yes No
1 Check the media condition.
Is the media in the tray crumpled or damaged?
Replace the
damaged media with
new.
Go to step 2.
2
Check the media position.
Does the media touch the sensor (tray 2 feed-out)?
Remove the media. Go to step 5
3
Check the sensor (tray 2 feed-out) for proper operation.
1. Enter the Diagnostics Menu.
2. Select INPUT TRAY TESTS.
3. Select Sensor test.
4. Select Tray 2.
5. Select Feed-out.
Does the display on the operator panel, change every
time the sensing area of the above sensor is interrupted
or blocked?
Go to step 5.
Go to step 4.
4
Check the sensor (tray 2 feed-out) for proper
connection.
Is the above component properly connected?
Replace the sensor
(tray 2 feed-out).
Replace the
connection.
Step Check Yes No