Lexmark C935 - No Media in the Selected Media Tray

Diagnostic information 2-131
5057-XXX
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No media in the selected media tray
7
Perform a print test.
Does the error remain?
Replace the printer
engine card
assembly.
Go to “Upper
printer engine card
assembly removal”
on page 4-90.
Problem solved.
Step Check Yes No
1 Check the media.
Is media loaded in the selected tray?
Go to step 2. Load media
properly.
2
Check the sensor (media out) for operation.
1. Enter the Diagnostics Menu.
2. Select INPUT TRAY TESTS.
3. Select Sensor test.
4. Select Tray 1.
5. Select Media out.
1. Enter the Diagnostics Menu.
2. Select INPUT TRAY TESTS.
3. Select Sensor test.
4. Select Tray 2.
5. Select Media out.
1. Enter the Diagnostics Menu.
2. Select INPUT TRAY TESTS.
3. Select Sensor test.
4. Select Tray 3.
5. Select Media out.
1. Enter the Diagnostics Menu.
2. Select INPUT TRAY TESTS.
3. Select Sensor test.
4. Select Tray 4.
5. Select Media out.
Does the display on the operator panel, change every time
the sensing area of the above sensor is interrupted or
blocked?
Go to step 4. Go to step 3.
Step Check Yes No