2-130 Printer Service Manual
5057-XXX
Media size mismatch in width
Step Check Yes No
1 Check the media.
Pull out the tray, and visually check it.
Is the media loaded in tray properly?
Go to step 2. Load media
properly.
2
Check the media.
Pull out the tray, and visually check it.
Are the front media guide and rear media guide on
tray 3 or tray 4 set correctly?
Go to step 3. Set the parts
correctly.
3
Check the switch (TTM media size) for proper
installation.
Pull out the tray, and visually check it.
Is the switch (TTM media size) for tray 3 or tray 4
installed properly?
Go to step 4. Install the switch
(TTM media size)
correctly.
Go to “2000-sheet
dual input (TTM)—
switch (TTM media
size) removal” on
page 4-140.
4
Check the switch (TTM media size) for proper
connection.
Check tray 3 and tray 4.
Are the above sensors connected properly?
Replace the
appropriate switch
(TTM media size).
Go to “2000-sheet
dual input (TTM)—
switch (TTM media
size) removal” on
page 4-140.
Replace the
connection.
5
Check the appropriate 1TM, 3TM, or TTM controller
card assembly and the printer engine card assembly for
proper connection.
Are connectors P541 and P413 on the above cards
connected properly?
Go to step 6. Replace the
connection.
6
Perform a print test.
Does the error remain?
Replace the
appropriate 1TM,
3TM, or TTM
controller card
assembly.
Go to “1X 500-
sheet drawer
(1TM)—1TM
controller card
assembly removal”
on page 4-209, Go
to “3X 500-sheet
drawer (3TM)—3TM
controller card
assembly removal”
on page 4-189, or
Go to “2000-sheet
dual input (TTM)—
TTM controller
card assembly
removal” on
page 4-163.
Go to step 7.
Problem solved.
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General
Weight and Dimensions
