Lexmark C935 - Sensor (Tray 3 Feed-Out) on Jam (Feeding from Tray 4)

Diagnostic information 2-47
5057-XXX
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244.01 Sensor (tray 3 feed-out) on jam (feeding from tray 4)
11
Perform a print test.
Does the error continue?
Replace the 1TM
controller card
assembly or the 3TM
controller card
assembly or the TTM
controller card
assembly.
Go to “1X 500-
sheet drawer
(1TM)—1TM
controller card
assembly removal”
on page 4-209“3X
500-sheet drawer
(3TM)—3TM
controller card
assembly removal”
on page 4-189 or
“2000-sheet dual
input (TTM)—TTM
controller card
assembly removal”
on page 4-163.
Go to step 12.
Problem solved.
12
Perform a print test.
Does the error continue?
Replace the lower
printer engine card
assembly.
Go to “Lower
printer engine card
assembly removal”
on page 4-93.
Problem solved.
Step Check Yes No
1 Check the media condition.
Is the media in the tray crumpled or damaged?
Replace the
damaged media with
new.
Go to step 2.
2
Check the media position.
Does the media touch the sensor (tray 3 feed-out)?
Remove the media. Go to step 5.
3
Check the sensor (tray 3 feed-out) for proper operation.
1. Enter the Diagnostics Menu.
2. Select INPUT TRAY TESTS.
3. Select Sensor test.
4. Select Tray 3.
5. Select Feed-out.
Does the display on the operator panel, change every
time the sensing area of the above sensor is interrupted
or blocked?
Go to step 5.
Go to step 4.
4
Check the sensor (tray 3 feed-out) for proper
connection.
Is the above component properly connected?
Replace the sensor
(tray 3 feed-out).
Replace the
connection.
Step Check Yes No