Diagnostic information 2-89
5057-XXX
2
Did the error occur following a developer unit replacement? Verify the
developers are
installed correctly.
See
“Developer
unit assembly
removal” on
page 4-53
.
Go to the next
step.
3
Check to ensure that the transfer belt lift mechanism is
functioning properly. See
“Transfer belt lift mechanism
adjustment” on page 4-228
.
Does the error remain?
The problem is
resolved.
Contact the next
level of support.
4
Are the PC cartridge units correctly installed?
Refer to the following images. Note that the far left PC
cartridge unit is tilted in the first image.
Incorrect:
Correct:
Go to the next
step.
Remove and
reinstall the PC
cartridge units
correctly. See
“PC
cartridge unit
removal” on
page 4-43
.
Step Check Yes No
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