Lexmark C935 - Page 243

Diagnostic information 2-151
5057-XXX
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Check the media path for foreign objects such as staples, clips, scraps of media.
Step Check Yes No
1 Check the four PC cartridges for proper installation.
Check the PC cartridge connections.
Are the PC cartridge connections free of excess wear
and contamination?
Go to step 2. Correct and
clean
contaminated
pins, or replace
the appropriate
PC cartridge or
connector.
2
Check the charge roll HVPS card assembly connections
Is the above component properly connected?
Go to step 3 Replace the
connection.
3
Replace the charge roll HVPS card assembly. Go to
“Charge roll HVPS card assembly removal” on
page 4-113.
Perform a print test.
Does the error continue?
Go to step 4. Problem solved.
4
Check the upper printer engine card assembly.
Replace the upper printer engine card assembly.
Go to “Upper printer engine card assembly removal”
on page 4-90.
Perform a print test.
Does the error continue?
Replace the RIP
card assembly.
Go to “RIP card
assembly
removal” on
page 4-86.
Problem solved.